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Refund Policy
Returns: If you are dissatisfied with any product you purchase through this site, or your shipment is damaged, and you would like to return it, we will refund the purchase amount on the credit card used for the purchase. 1. Simply repack the item(s) in its original packaging (if possible); be sure to include the packing slip, as this contains the information we will need to identify the order and issue a credit to the correct credit card. IF YOU DO NOT INCLUDE THE ORIGINAL OR A COPY OF THE ORIGINAL PACKING SLIP, NO CREDIT WILL BE ISSUED! 2. Contact us by email at ereturns@lightbulbxpress.com or call the toll free number for the Storefront Client from whom you purchased the product product for further shipping instructions. We may issue an RMA (Returned Merchandise Authorization) or a UPS Call Tag, depending on the specific policies of the Storefront in question. 3. Include the original packing slip in the shipment and return to the following return shipping address:
